Frequently Asked Questions
What is your MOQ?
MOQ always is 10pc for wholesale orders, 1pc for sample checking is available.
What types of packaging do you usually use for this product?
Normally we offer Inner box plus outer carton packing. If the item is fragile, we will provide a wooden frame and can also customize packaging according to your requirements.
How long does it take to manufacture once an order has been placed?
It depends on the volume of the order. Most online wholesale orders are shipped within 6 days after we receive payment.
What methods of payment do you accept for the full-order?
Various payment methods are available, including via PayPal, Visa, MasterCard, Trade Assurance, Western Union, and T/T.
Is it possible to put our logo on your product or product packaging?
Of course, we have a factory and welcome customization such as brand, LOGO, Color, Product Manual, and packaging. Please inform us formally before production.
Why do our customers choose us?
We provide quick replies in less than 3 hours, maintain over 99% on-time delivery and quality control rates, and perform 100% QC inspection before delivery.
Xolle Light
